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Sensemaking Toolkit: Getting Started

This toolkit offers faculty, staff, and campus partners practical ways to understand complex challenges, work across roles and perspectives, develop ideas, and learn through small-scale action. Begin with the pathway that best fits the work in front of you.

Getting started

Choose a pathway.

Select the pathway closest to your current work to see its suggested sequence.

The seven-phase journey

Use the phases as flexible orientation.

Evidence, feedback, or changing conditions may send a team back to an earlier phase.

  1. 1
    Notice and ReflectGround and notice

    What are we noticing, and what will support honest participation?

  2. 2
    UnderstandUnderstand the system

    Whose experience, knowledge, and evidence must shape our understanding?

  3. 3
    FrameFrame the challenge

    What condition and desired change can we describe while keeping several responses possible?

  4. 4
    Generate IdeasGenerate possibilities

    What different responses might address the framed challenge?

  5. 5
    PrototypeDesign a test

    What is the smallest responsible action that will help us learn?

  6. 6
    Test and IterateLearn and revise

    What happened, what changed, and what must be reconsidered?

  7. 7
    Implement and EvaluateImplement and sustain

    What support, ownership, evidence, and adaptation will continued work require?

Ready to go deeper?

Search the full evidence-aware resource collection.

Combine process stage, Collaboratory relationship, evidence or knowledge type, and format. The initial view places the closest Collaboratory relationships first.

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